BISP SMS 8171 Issues and Solutions Complete Easy Guide: The Benazir Income Support Programmer (BISP) helps millions of deserving families across Pakistan. The quickest way to check eligibility is by sending your CNIC number to 8171, but many people face issues during the process. Messages don’t send, replies don’t come, or errors continue showing up — sounds familiar?
BISP SMS 8171 Issues and Solutions Complete Easy Guide
This complete guide explains all major BISP SMS 8171 issues and their easy solutions in simple, user-friendly language so you can fix the problem yourself at home.
Common BISP SMS 8171 Issues
SMS Not Sending
Many users complain that their SMS doesn’t even go to 8171. This usually happens due to network errors, blocked services, or low balance. BISP SMS 8171 Issues and Solutions Complete Easy Guide
No Reply From 8171
Sometimes the message is delivered, but no response comes back from BISP. This is a server or verification delay issue. BISP SMS 8171 Issues and Solutions Complete Easy Guide
Incorrect CNIC Format Error
If you send CNIC with dashes or extra spaces, the system rejects it. BISP SMS 8171 Issues and Solutions Complete Easy Guide

SIM Not Registered to CNIC
If your SIM is not registered under the same CNIC, the 8171 system may ignore or block your request. BISP SMS 8171 Issues and Solutions Complete Easy Guide
Network or Signal Issues
Poor signals can cause SMS failures or late replies. BISP SMS 8171 Issues and Solutions Complete Easy Guide
Message Delivery Failed
This is usually a SIM service issue or a temporary PTA restriction. BISP SMS 8171 Issues and Solutions Complete Easy Guide

Blocking of 8171 Messages
Some networks automatically block shortcodes due to spam filtering. BISP SMS 8171 Issues and Solutions Complete Easy Guide
Server Down Issues
If millions of people are messaging at the same time, 8171 can lag or go offline temporarily. BISP SMS 8171 Issues and Solutions Complete Easy Guide
Delayed SMS Response
Responses can take from 5 minutes to 24 hours in peak times. BISP SMS 8171 Issues and Solutions Complete Easy Guide
SMS Cost or Balance Issues
You need at least Rs. 2–5 balance depending on the network. BISP SMS 8171 Issues and Solutions Complete Easy Guide
Detailed Solutions to Fix 8171 SMS Problems
Correct Way to Send SMS to 8171
Format Required
Simply type your 13-digit CNIC without spaces and without dashes, like this:
3520123456789
And send it to 8171.
Things to Avoid
- Don’t send SMS with name
- Don’t add extra digits
- Don’t write “Check” or “Please verify”
Fixing SIM Ownership Problems
If your SIM is not registered to your CNIC:
- Dial 668 to check SIM ownership
- Re-register your SIM through biometric verification
- Use only a SIM registered in your name
How to Check CNIC Validity
Your CNIC must be:
- Valid (not expired)
- Biometrically verified
- Linked to your family record
Visit Nadra office to correct any errors.
Ensuring Strong Network Connection
Move to a strong signal area or restart your mobile phone before sending SMS again.
Checking PTA Restrictions
PTA may block outgoing messages on:
- Unverified SIM
- Suspicious numbers
- Misuse of SMS services
Call your network helpline to remove restrictions.
Ensuring Mobile Balance Availability
Keep at least Rs. 5–10 balance in case of operator charges.
Using Alternative Methods if SMS Fails
If 8171 SMS doesn’t work at all:
- Use BISP 8171 Web Portal
- Visit a BISP Tehsil Office
- Use Ehsaas Program online portals
These methods work even if SMS service is down.
Official BISP Online Methods
Using BISP Web Portal
Visit the official BISP portal to check eligibility online without SMS.
Using CNIC Check Through Web Form
Enter your CNIC on the portal, complete the captcha, and instantly get details.
Visiting Nearest BISP Office
If your record has errors or your family data is missing, visiting the office is the fastest solution.
Tips to Avoid 8171 SMS Issues
Keep CNIC Updated
Expired or unverified CNICs cause SMS failures.
Use Biometric SIM Under Your Name
8171 rejects messages sent from a SIM registered under someone else’s CNIC.
Avoid Duplicate Numbers
If multiple family members use the same number, the system may get confused.
Send SMS From Strong Network Zone
Weak signals = failed messages.
When to Contact BISP Helpline
Cases Where SMS is Not Enough
Contact BISP if:
- You are 100% eligible but still getting rejected
- Your family record is missing
- Your CNIC shows wrong information
Documents Needed
- CNIC
- Children’s B-Form
- Mobile number registered under your name
What Support You Can Expect
The helpdesk can:
- Update your family record
- Fix eligibility errors
- Resolve 8171 SMS issues
Conclusion
The BISP SMS 8171 service is a simple way to check eligibility, but small errors like wrong CNIC format, network issues, SIM problems, or server delays can stop your message from going through. By following this complete guide, you can easily fix most issues yourself without visiting any office. And if nothing works, the BISP helpline and nearest office are always available to help you.
FAQs
1. Why am I not receiving a reply from 8171?
Because the server may be busy or your SIM is not registered to your CNIC.
2. How much balance do I need to send an SMS to 8171?
You need at least Rs. 2–5 depending on your mobile network.
3. Can I send SMS to 8171 from someone else’s SIM?
No, always use a SIM registered under your own CNIC.
4. How long does 8171 take to reply?
It can take 5 minutes to 24 hours, depending on server load.
5. What is the correct format to send CNIC?
Send only 13 digits without dashes or spaces.